BERBER TREASURES TERMS & CONDITIONS

The Morocco tours described on this website are operated by Berber Sahara Treasures, which has its head office in Ouarzazate, Morocco in conjunction with Berber Treasures Pty Ltd, which has its head office in Sydney, Australia (together Berber Treasures).

These Terms & Conditions contain important information and set out your contractual agreement with Berber Treasures. It is essential that you carefully read and understand them. If you have any queries regarding these Terms & Conditions or do not understand them, please raise your query with a member of our staff.

1. BOOKING A TOUR

By booking with Berber Treasures and paying the non-refundable deposit (25% for group tours & 30% for private tours), or full payment, you acknowledge that you have read, understood and agree to these Terms & Conditions. Receipt and acceptance of your payment will be confirmed in writing to you. It is compulsory for, and the responsibility of, all Berber Treasures clients to hold adequate and valid travel insurance before commencing and for the duration of a Berber Treasures tour of Morocco.

1.1     Invoiced Tour:  We will prepare your tour invoice setting out the total cost of your Berber Treasures tour (the tour price), the tour dates and attaching your tour itinerary (the invoiced tour).

1.2      Bookings More Than 8 Weeks in Advance of Tour Start Date:  To book the invoiced tour, we must receive a non-refundable deposit of 25% (our Morocco group tours) or 30% (private tours of Morocco) of the tour price (the booked tour).  Receipt and acceptance of your non-refundable deposit will be acknowledged in writing.  This deposit is non-refundable (and remains so at all times) but may be credited to the cost of an alternative tour departure for the same itinerary taken within 26 weeks of your original invoiced tour start date if we receive at least 56 days written notice of cancellation & deferral (see “Cancellation” s 7 below for more detail). The balance of the tour price is due 56 days in advance of your tour start date and, if this payment fails to reach us by that date, we reserve the right to treat the booking as cancelled and the non-refundable deposit is forfeit. Please note that we do not issue reminders.

1.3    Bookings 8 Weeks or Less in Advance of Tour Start Date:  To make a booking 56 days or less prior to the invoiced tour start date, we must receive and accept payment in full of the tour price before the booking will be accepted (the booked tour). (For the avoidance of doubt 25% of this payment is considered and treated at all times as the non-refundable deposit within the meaning of these terms and conditions.)

1.4      Your Tour Documents:  Approximately 4 weeks before your tour departure date, provided we have received and accepted payment in full for your tour, we will issue your tour documents, which include your detailed itinerary inclusive of your tour accommodation contact details (detailed itinerary).  (If required, on request your travel documents may be issued earlier, subject to operational constraints and not before full payment has been received.)  All travel documents are issued electronically by email to you.

1.5      Method of Payment:  Berber Treasures accepts payment by direct deposit or electronic bank transfer and credit/debit card.  Payment by credit/debit card (Visa and MasterCard only) incurs a surcharge as indicated on your invoice.  Please note payments are not received until the cleared funds are credited to Berber Treasures’ bank account. Details of these payment options will be set out on your Berber Treasures invoice.

1.6      Client Details to be provided:  At the time of booking, you should provide the full names, as they appear on passports, of all clients included on your tour booking.  You must provide these details before your tour documents will be issued.

2. TOUR PRICE, VALIDITY AND INCLUSIONS

2.1      Validity:  The tour price is based on costs and exchange rates applicable when (a) in the case of private tours and extensions, the quote is provided to you, or (b) in the case of group tours, on the date that tour price was first published.  Berber Treasures reserves the right to adjust the tour price, services or other particulars before receipt and acceptance of full payment of your tour price.  Berber Treasures will do everything within our control not to adjust prices and will generally only amend prices in the event of marked fluctuations in exchange rates, fuel costs and other operating costs on which prices are based.  Once full payment is received and accepted by Berber Treasures your booked tour will not be subject to further surcharges or increases.

2.2      Inclusions:  The tour price includes those activities, transport, accommodation, meals and other miscellaneous items expressly stated to be included. In respect to meals, half-board includes breakfast and dinner; whereas full-board includes breakfast, lunch and dinner.  Airport, port and/or hotel transfers included in the cost of your booked tour only apply to members of your tour party travelling on the agreed flights, voyages and/or accommodation as specified in your detailed itinerary. If you arrive/depart on different flights or ferries or stay at alternate accommodation you are responsible for your own transfer costs and arrangements.  Flight and ferry bookings are your responsibility and Berber Treasures is not responsible for any expenses, loss or other damage caused to you by the acts or omissions of an airline carrier or ferry company.

2.3     Except where expressly stated, airfares, passport and visa fees, travel insurance, excess baggage charges, airport taxes, gratuities, extra meals, laundry, drinks, medical expenses, optional activities and excursions and any items of a personal nature are not included in your tour price.

2.4     Group Size:  Berber Treasures does not impose minimum client numbers for its group tour departures except where expressly stated by Berber Treasures in writing in respect to a particular itinerary(s) and/or particularly departure(s).  Berber Treasures reserves the right to operate all group tours departures irrespective of group size, and for the avoidance of doubt, a group can be comprised of at least one person.

3. AMENDMENTS TO YOUR TOUR

3.1     Requests to amend your booked tour must be made in writing quoting your booking reference number (invoice number) together with the requested amendment.  Berber Treasures will try to accommodate reasonable requests to amend your booked tour, but we cannot guarantee to do so.  Amendments to your booked tour are not usually possible within 30 days of the start date of your tour.  If, while in Morocco, you deviate from the booked tour all costs resulting from such an action are your responsibility.  No refunds will be given for any unused portion of your booked tour including, accommodation, transport, sightseeing, meals, services, or any other tour inclusion not utilised.  No refunds will be made if you leave a booked tour for any reason after the tour has begun.  For the avoidance of doubt, this section has no application to requests to change or defer your tour dates/departure (see “Cancellation” s 7 below).

3.2     In the case of amendment to your booked tour, you will be liable for any additional costs incurred, together with an administration charge of $150 for our small group tours of Morocco and $350 for our private tours of Morocco on each occasion your booked tour is so amended.  Any such amendment will not form part of your booked tour unless and until Berber Treasures confirms the amendment to your booked tour in writing and confirms in writing receipt in full of any supplemental costs and charges.  Where Berber Treasures confirms an amendment, you are responsible for ensuring that your visa and/or insurance cover and/or flights remain valid.

3.3     Where, for whatever reason, Berber Treasures does not agree to make the requested amendment, you may proceed with the booked tour, or you may cancel the booked tour in which case you will be liable for the cancellation charges in accordance with the scale set out herein.

4. YOUR TOUR AND ASSUMPTION OF RISK

4.1     Berber Treasures operates tours in Morocco where standards of accommodation, transport, safety, hygiene, medical facilities and other infrastructure and environmental conditions may, at times, not be of the standard that you are used to or typically experience at home.  If you are in any doubt about the suitability, to your own requirements, of the facilities, transport, accommodation or conditions prevailing in Morocco, then you should make a written enquiry to us with which we must expressly agree in writing as we cannot otherwise be held responsible for failure to meet your requirements. Whilst every effort will be made to meet reasonable requests, they cannot be guaranteed.

4.2     By booking with us you acknowledge that participation in all Berber Treasures tours involves inherent risks that may not be present in the case of conventional or less demanding holidays.  These risks include, without limitation, the possibility of injury or death, psychological trauma, disease, loss or damage to property, inconvenience, and discomfort.  The possibility of experiencing all or some of these risks is likely to be higher if participation in a Berber Treasures tour involves visiting remote or unstable regions, desert regions or regions where there is dangerous wildlife, or if you are undertaking activities such as trekking, biking or riding animals.

4.3     It is your responsibility to accustom yourself with the travel advice provided by your government body (in Australia, the Australian Department of Foreign Affairs and Trade), before commencing the booked tour.  By booking and travelling with Berber Treasures you acknowledge your decision to travel on a Berber Treasures tour is made after due consideration of relevant travel information that may be made available at any time.

4.4     You also acknowledge situations and circumstances may change at any time, including with little or no notice, and/or rapidly; should this happen you acknowledge it is solely you responsibility to accustom yourself with relevant travel and situational advice and information including that provided by your government body, the Moroccan Government and your airline, and you bear full responsibility for any decision by you to commence and/or continue on your booked tour.

5. EXCLUSION OF LIABILITY

5.1     Except where stated otherwise, Berber Treasures acts as agent for service providers when making arrangements for your booked tour.  Where Berber Treasures provides services it will do so with due care and skill.  Berber Treasures is not responsible for the acts and omissions of others, including tour guides, animal handlers, airlines, ferry companies, bicycle providers, ballooning companies, shops vendors, merchants, meal providers and accommodation providers or in relation to animals (including animal rides, safaris or treks) or for any loss, damage, death, injury or expense (including loss of money paid in advance) any other provider of goods and services, which you may incur as a consequence of the acts and omissions of others or activities involving animals. You warrant that you have not relied on any representation made by Berber Treasures and its officers, employees, agents, and representatives or any travel agent, which has not been stated expressly by Berber Treasures in its terms and conditions, booked tour or in the detailed itinerary for your booked tour.

5.2     You acknowledge you are solely responsibility for any goods or services you order, purchase or otherwise obtain, or seek to order, purchase or otherwise obtain, from suppliers, service providers, vendors or others in Morocco while you are on tour with Berber Treasures, or in connection with your Berber Treasures booked tour, and will hold Berber Treasures harmless in regard to same.  You further acknowledge that should any Berber Treasures officer, employee, agent or representative provide any assistance or advice to you in any regard to such activities they do so in their own personal capacity and not for nor on behalf of Berber Treasures.

5.3     Berber Treasures will not accept responsibility or liability if you contravene any law or regulation of any country or region visited.  Any independent arrangements that you make that are not part of the Berber Treasures booked tour (including pre- and post- accommodation and activities not included in your booked tour and detailed itinerary) are entirely at your own risk and Berber Treasures cannot and does not give you any assurance, representation, or warranty in connection with any such arrangements.  This includes activities, services and other items indicated to be optional on your booked tour and detailed itinerary.

5.4     To the fullest extent permitted by law and subject to the exception set out below, Berber Treasures does not accept liability for any loss, death, injury or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with or arising from this contract or your participation in a tour, or in respect of a failure or omission on the part of Berber Treasures to comply with its obligations under this contract, or in respect of any other conduct that Berber Treasures undertakes in connection with a tour. To the fullest extent permitted by law and subject to the exception set out below, you also agree to release Berber Treasures and its officers, employees, agents and representatives (together the representatives) from all costs, liability, loss and damage incurred by you in connection with your participation in any tour, and waive any associated claims that you may have against Berber Treasures or its representatives in connection with your participation in any tour.  For these purposes, Berber Treasures enters into these booking conditions as trustee or agent for its representatives.

5.5     To the fullest extent permitted by law and subject to the exception set out below, any condition or warranty, which would otherwise be implied into these booking conditions, is excluded.  Where legislation implies any condition or warranty, and that legislation prohibits us from excluding or modifying the application of, or our liability under, any such condition or warranty, that condition or warranty will be deemed included but our liability will be limited for a breach of that condition or warranty to one or more of the following: (a) if the breach relates to goods, (i) the replacement of the goods or the supply of equivalent goods, (ii) the repair of such goods, (iii) the payment of the cost of replacing the goods or of acquiring equivalent goods or (iv) the payment of the cost of having the goods repaired; and (b) if the breach relates to services, (i) the supplying of the services again or (ii) the payment of the cost of having the services supplied again by Berber Treasures.

5.6      Exception:  The “Exclusion of Liability” section set out in these booking conditions does not attempt or purport to exclude, restrict, or modify liability arising under, or remedies that may be available to you, pursuant to legislation where the exclusion, restriction, or modification of liability or remedies is not permitted.  This includes legislation in part of the Competition & Consumer Act, 2010, and any Australian state or territory Fair Trading Act (or its equivalent).

6. CANCELLATION BY BERBER TREASURES

6.1     Berber Treasures reserves the right to cancel your booked tour and will advise you of such cancellations no later than 56 days before the booked tour departure date.  Where the cancellation is due to ‘Force Majeure’, Berber Treasures reserves the right to cancel your booked tour at any time.  At all times, cancellation on the basis of ‘Force Majeure’ is a decision solely within and at Berber Treasures’ discretion.

(a) Force Majeure:  Berber Treasures will not be liable for any delay in, change to or cancellation of trips due to ‘Force Majeure’.  ‘Force Majeure’ includes a circumstance beyond the reasonable control of Berber Treasures and includes, but is not limited to, war or threat of war, riot, civil strife, terrorist activity, industrial dispute, disease, natural, industrial or nuclear disaster, adverse weather conditions, fire, flood and strikes.

6.2   Should due ‘Force Majeure’ Berber Treasures cancel tour departure:

(a) 8 days or more before commencement of your booked tour you will be given the choice of taking the same itinerary within a 36 week period (calculated from the date of the cancellation) (FM deferred tour) or accepting a refund less unrecoverable costs determined in accordance with this section.  For the avoidance of doubt, the non-refundable deposit remains at all times non-refundable.  You acknowledge tour costs include, without limitation, costs related to Berber Treasures’ operational and business costs (including without limitation costs related to tour operation and management and administration) as well as third party costs.  You also acknowledge these costs are substantial and may be largely or entirely unrecoverable and you agree for the purposes of calculating the refund these unrecoverable costs are agreed to be 75% of the tour price.  Berber Treasures will not be liable for any additional costs incurred by you (including, without limitation, transport, accommodation, any increased tour costs or other costs in relation to the FM deferred tour dates) or to pay any other compensation to you.

(b) less than 8 days before, on, or after the commencement of your booked tour your tour price is forfeit in full; no refunds will be given for any unused portion of your booked tour, including, accommodation, transport, sightseeing, meals, services, or any other tour inclusion not utilised. Berber Treasures will not be liable for any additional costs incurred by you (including, without limitation, transport or accommodation) or to pay any other compensation to you.

(c) In respect to the 36 week tour deferral option (s 6.2(a) above) you will be liable for any additional costs incurred as a result of your FM deferred tour including, any applicable price difference for the agreed deferred tour dates. Factors such as, but not limited to, cancellation charges, seasonal variations, price increases, exchange rates, fuel costs and other operating costs may affect the cost of your FM deferred tour departure.  You acknowledge Berber Treasures may make changes to group tour itineraries from time-to-time and the deferred tour (group or private) may not be identical to your original booked tour.  You acknowledge that the BT deferred tour even if identical (save for dates) to your original booked tour may be at a higher cost.

6.3     Where BT cancels your tour departure, other than in the case of ‘Force Majeure’, you will be given the choice of taking the same itinerary within a 40 week period (calculated from your cancelled invoiced tour start date) (BT deferred tour) or accepting a refund less the non-refundable deposit.  For the avoidance of doubt, the non-refundable deposit remains at all times non-refundable. Berber Treasures will not be liable for any additional costs incurred by you (including, without limitation, transport, accommodation, any increased tour costs or other costs in connection with the FM deferred tour dates) or to pay any other compensation to you.

(a) In respect to the 40 week tour deferral option, the tour price of your original booked tour will apply to the agreed BT deferred tour departure date save for excluded departures dates where a supplement may apply (eg departures over the Christmas/New Year season).  You acknowledge Berber Treasures may make changes to group tour itineraries from time-to-time and the deferred tour (group or private) may not be identical to your original booked tour.  

7. CANCELLATION BY YOU

7.1       Tour Cancellation:  If you wish to cancel your booked tour, notification of cancellation must be made to Berber Treasures by email to info@berbertreasures.com.au.  The date of the cancellation is the date on which written notification is received by Berber Treasures.  Cancellation Charges are applicable as follows, per person:

Days Prior to Tour Start Written Notice Received

Cancellation Charge

      At least 56 days:          Loss of non-refundable deposit
      46 – 55 days:       Loss of 55/65% of Tour Price (group/private tour)
      45 days or less:   Loss of 100% of Tour Price

7.2     If we do not receive full payment for your booked tour within 56 days of the tour start date on your tour invoice we may treat your booking as cancelled and you will forfeit your non-refundable deposit.  Additional Berber Treasures cancellation penalties may apply. Please note that we do not issue reminders.

7.3       Before cancelling your booked tour, we recommend you review your insurance policy’s terms concerning recovery of cancellation charges.  We encourage you to obtain travel insurance at the earliest possible point to protect your investment in the tour.

7.4       Client Tour Deferral:  If we receive at least 56 days written notice of cancellation and deferral, your non-refundable deposit may be credited to the cost of an alternative tour departure date for the same itinerary taken within 26 weeks of your original booked tour start date (client deferred tour).  Your written notice of cancellation and deferral must quote your booking reference number (invoice number) together with your request to credit the non-refundable deposit.  In this case any charges and costs (unrecoverable and/or incurred as a result of your cancellation) together with an administration charge of $350 will be deducted from your non-refundable deposit.  You will be liable for any additional costs incurred as a result of your client deferred tour departure, including, any applicable price difference for the client deferred tour dates.

 (a)  Factors such as, but not limited to, cancellation charges, seasonal variations, price increases, exchange rates, fuel costs and other operating costs may affect the cost of your alternative tour.  You acknowledge Berber Treasures may make changes to group tour itineraries from time-to-time and the client deferred tour may not be identical to the original booked tour. You acknowledge that a client deferred tour even if identical (save for the dates) to your original booked tour may be at a higher cost.

 (b)  In the case of private tours, should you request changes to the original booked tour, we will endeavour to fulfill requests we deem reasonable, however, we reserve the right to refuse any or all requested changes, and the total tour price of the client deferred tour may not be less than the tour price of the cancelled booked tour.

 (c)  Your client deferred tour dates/departure must be agreed and confirmed with Berber Treasures in writing at least 6 weeks in advance of the commencement of the client deferred tour departure and by no later than the date full payment for your original booked tour would have been due as stated on its tour invoice.  We recommend you discuss preferred tour dates/departure with us at the earliest possible point as confiming the client deferred tour dates/deparature is subject to availability and operational considerations.

 (d) The confirmed client deferred tour dates/departure are final; no further changes or amendments will be permitted.  You are responsible for ensuring that your visa and/or insurance cover and/or flights remain valid.

8. CHANGES TO YOUR TOUR

8.1     You acknowledge that Berber Treasures’ tours and destinations require clients to be flexible and to allow for alternatives and an understanding that the itinerary, accommodation (including style, standard and/or location), and/or modes of transport may change, even after a tour’s commencement, without prior notice due to local circumstances.  Changes may occur because of ‘Force Majeure’, poor road conditions, weather, the availability of tickets, vehicle breakdowns, overbooking or unavailability of accommodation, changes in transport schedules, or other circumstances beyond Berber Treasures’ control or which simply cannot be foreseen.   For this reason, while every attempt will be made to adhere to the detailed itinerary for your tour, your detailed itinerary must be taken as an indication of what may take place and not as a contractual obligation on the part of Berber Treasures.  Berber Treasures does not accept any responsibility for loss of enjoyment, delays, or compensation resulting from circumstances beyond Berber Treasures’ control.

8.2       The information about tours given on/by Berber Treasures’ website, quotes, invoices, itineraries, communications and detailed itineraries is subject to change.  The information and conditions in the booked tour are deemed to be part of the contract.  Where changes to your booked tour occur after you have received the detailed itinerary we will, where practical, advise you of such changes.

9. DELAYS

9.1     If you are for any reason late or delayed in joining, commencing or resuming your booked tour, including any scheduled airport transfers, commencing, participating in or resuming tour activities, sightseeing or the continuation of your booked tour including departing the current location, you bear sole responsibility for all arrangements and costs (including any accommodation, transport, sightseeing, meal or service costs and arrangements) incurred in connection with you subsequently joining or re-joining the booked tour.  No refunds will be made for any unused accommodation, transport, sightseeing, meals, services, or any other tour inclusion not utilised.

10. AUTHORITY OF THE LEADER

10.1  At all times the decision of the Berber Treasures driver or representative (Berber Treasures Leader) will be final on all matters likely to affect the conduct, safety and/or well-being of the tour and tour participants.  This includes any decision the Berber Treasures Leader makes about your on-going participation in the tour or activities that comprise part of the booked tour.  If you fail to comply with a decision made by a Berber Treasures Leader, or interfere with the safety, well-being and/or enjoyment of the tour by your travel companions, then the Berber Treasures Leader reserves the right to terminate this contract and your ongoing participation in the tour including ordering you to leave the tour immediately or where you are not present or ready to continue with the tour, continuing the tour without you, with no right of refund or other compensation.

11. COMPLAINTS

11.1    If you have any complaint about your tour, you must make it known at the earliest opportunity to your driver and/or Berber Treasures local representative, who will normally be able to take appropriate action.  In the case of dissatisfaction with any accommodation, you must report the problem to the accommodation management so that immediate action can be taken to remedy the problem.  If at the end of the tour you feel your complaint has not been satisfactorily addressed and you wish to take the matter further, you must notify Berber Treasures in writing by email to info@berbertreasures.com.au within 30 days of the end of your tour of the details of your complaint.

12. TRAVEL INSURANCE

12.1    Adequate and valid travel insurance is compulsory for all Berber Treasures clients.  All types of insurance are your responsibility.  Before setting out on your tour you must obtain travel insurance covering loss, expenses and damages arising from accidents, injury, illness and death, medical expenses, including any related to pre-existing medical conditions, emergency repatriation and personal liability (the compulsory travel insurance).  Berber Treasures also recommends your insurance covers cancellation (including cancellation of the tour (in whole or in part) and of flights), curtailment, delays and loss of luggage, personal money and personal effects.  By booking a tour and paying the non-refundable deposit or full tour price you agree to obtain the compulsory travel insurance before commencing your Berber Treasures tour.  You must carry proof of insurance with you and produce it if reasonably requested by Berber Treasures’ employees or suppliers.  Berber Treasures reserves the right to cancel or suspend your participation on a tour or in certain activities that comprise part of a tour, at any time, including after the commencement of your tour, with no right of refund, if you are unable to provide proof of insurance when requested.

13. PASSPORT AND VISAS

13.1    You are responsible for meeting any visa and passport requirements.  Information on visa and passport requirements can be obtained from your nearest Moroccan Embassy.  All clients must be in possession of a passport valid for 6 months beyond their intended stay.

14. HEALTH, FITNESS, TRIP GRADES AND AGE LIMITS

14.1    There are no age limits on Berber Treasures tours, but you should be healthy and fit to travel and your health and fitness level must be appropriate for the activities you plan to undertake (including, without limitation, any trekking, biking or animal rides).   It is your responsibility to advise Berber Treasures of any pre-existing medical condition and/or disability that might reasonably be expected to increase the risk of you requiring medical attention, or that might affect the normal conduct of your tour.  You must, if asked, provide an assessment of your medical condition from a qualified medical practitioner confirming you are fit to travel and participate in the tour.  Berber Treasures reserves the right, at its reasonable discretion, to cancel your booking and refund the money paid by you, less any unrecoverable costs; for the avoidance of doubt, the non-refundable deposit remains at all times non-refundable.  Berber Treasures also reserves the right to cancel your participation in a tour, or activity included in a tour, at any time, including after the commencement of your tour, with no right of refund if your medical condition and/or disability could be reasonably expected to affect the normal conduct of the tour and/or enjoyment of the tour by other tour participants.

15. SPECIAL REQUESTS

15.1     Special requests or requirements that are essential to your booking (e.g. dietary requirements, wheelchair assistance or special facilities for certain medical conditions) must be made to us by email before you book.

15.2    Berber Treasures will do its best to accommodate special requests, and the request will only become a term of your contract with Berber Treasures if we confirm in writing that the request can be met and it is stated on your tour invoice and the detailed itinerary to be included.  Requests for a private tour to be assigned to a particular Berber Treasures tour driver/guide cannot be guaranteed and under no circumstances will the assignment of a particular tour driver/guide form part of your contract.  You are responsible for any extra charges incurred in respect to such special requests and Berber Treasures cannot guarantee you will be able or permitted to participate in all tour activities.

15.3    Berber Treasures will pass on any other reasonable requests that you may have (e.g. room locations or meal preference) but such requests cannot be guaranteed and will not form part of the contract.  No compensation will be payable if such requests are not fulfilled.

16. PUBLICITY

16.1     You agree Berber Treasures may use images of you taken during the tour and/or that you provide to Berber Treasures or its representatives, without recourse to you and without compensation to you, for publicity and promotion purposes only, through whatever medium it chooses.

16.2    You agree Berber Treasures may use any comments in the nature of a testimonial you provide to Berber Treasures or its representatives in connection with your tour, without recourse to you and without compensation to you, for publicity and promotion purposes only, through whatever medium it chooses.

17. PRIVACY

17.1     In order to be able to supply a service to you Berber Treasures needs to collect certain information from you, some of which may be of a personal nature.  The information may be disclosed to, or collected on our behalf by our service providers to enable the services to be provided and, in turn, by them to third parties, including without limitation officers, agents and representatives of the Moroccan Government.  We will not use or such information for any other purpose.  However, we accept no responsibility or liability in respect to the use or disclosure of such information by our service providers or third parties.  This includes any sensitive information that you or a tour participant give to us such as details of any disabilities or dietary/religious requirements.  If we cannot use and/or disclose this information to the relevant suppliers we cannot provide your booking. It is a condition of participation in the tour that you consent to all necessary information being used and/or disclosed to the relevant persons.  In making this booking, you consent to all necessary information being used and/or disclosed to the relevant persons.

17.2    If you wish to have a copy of the personal information we hold for you, we will supply this upon receipt of a written request.  Please email us or telephone us on +61 (02) 9267 0097 for further information.

18. VARATIONS TO THIS AGREEMENT

18.1    This agreement may not be varied except in writing dated and signed by an authorised representative of Berber Treasures.

19. GOVERNING LAW

19.1    This agreement will be governed by and construed in accordance with the law of New South Wales, Australia and each party agrees to submit to the exclusive jurisdiction of the courts of New South Wales, Australia as regards any claim or matter arising under this agreement.

20. THE WRITTEN TERMS & CONDITIONS PROVIDED TO YOU

20.1 Berber Treasures’ terms and conditions may change from time-to-time and may differ from this website version which may not have been updated to the current version. For the avoidance of doubt the written terms and conditions provided to you with your tour invoice (and as amended) are those that govern Berber Treasures’ agreement with you.  

Contact us for a copy of the current terms and conditions.